Refund policy

We offer a 30-day refund policy for our digital products, which means you have 30 days after receiving your digital product to request a refund.


Since our products are digital downloads (ebooks), no physical items will be shipped and no physical returns are required.

 

 

 

Eligibility for Refunds

 


To be eligible for a refund:

 

  • You must have purchased the product directly from our website

  • You must provide proof of purchase (such as your order number or receipt)

  • Your refund request must be submitted within 30 days of purchase

 


Because digital products cannot be physically returned, we reserve the right to refuse refund requests in cases of abuse, fraud, or repeated refund requests.

 

 

 

How to Request a Refund

 


To start a refund request, please contact us at:


Email: yong.seok2026@outlook.com


Please include:

 

  • Your full name

  • Your order number

  • The email address used for purchase

  • The reason for your refund request

 


We will review your request and respond within 24–48 hours.


Refund requests submitted without prior contact will not be processed.

 

 

 

Damaged, Defective, or Access Issues

 


If you experience any issues accessing your digital product, such as:

 

  • Not receiving your download link

  • Receiving a corrupted file

  • Receiving the wrong product

 


Please contact us immediately at:


yong.seok2026@outlook.com


We will investigate the issue and provide a corrected file or solution.

 

 

 

Non-Returnable Items

 


Due to the nature of digital products, the following items are non-returnable:

 

  • Products that have been fully downloaded or accessed, except in cases of technical issues

  • Free products or promotional downloads

  • Gift cards (if applicable)

 

 

 

 

Exchanges

 


Since our products are digital, we do not offer exchanges.


If you purchased the wrong product, please contact us and we will review your request individually.

 

 

 

European Union 14-Day Cooling-Off Period

 


If you are located in the European Union, you have the right to cancel your order within 14 days of purchase without providing a reason.


However, by purchasing a digital product and accessing the download immediately, you acknowledge and agree that:

 

  • You waive your 14-day withdrawal right once the digital download has begun.

 

 

 

 

Refund Processing Time

 


Once your refund request is approved:

 

  • Refunds will be issued to your original payment method

  • Processing time may take 5–10 business days, depending on your bank or payment provider

 


If more than 15 business days have passed since your refund was approved, please contact us at:


yong.seok2026@outlook.com